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Managed Security
In today’s complex network environment system security is quickly becoming the most important and critical need for all companies regardless of size. Our managed security service provider service has been modernized to support the dynamic landscape of cyber security. From firewall management to end point protection and incident response and remediation Ragespark has the software and human resources to do it all.
Security – Firewall, Content Filtering, Intrusion Prevention, DNS, Access Control, End Point Protection
Help Desk Support
Help Desk Support and service management improves on the effectiveness of IT operations by implementing industry best practices and standards.
Ragespark Managed Services professionals provide Help Desk support based on industry standards including support response times, incident resolution, problem resolution, first call resolution and change management controls.
Keeping your end users happy and productive is our primary mission freeing your internal IT staff to concentrate on line of business applications and strategy.
Ragespark VoIP/Telephony Features
Caller ID
Present your enterprise caller ID from every endpoint / phone / mobility
Call Forwarding
Forward calls to any location with full control from web portal
Backup Phone
Use our product Teamtalk to allow multiple devices so you will never miss a call
Alternate Phone
Ring as many devices as you wish!
Call Parking
Multiple PBX functionality including parking, pickup, custom routing
Call Recording
Need your calls recorded? Recording services included
Remote agents
Login Agents from any location giving your company the modern agility required
Queues
Full call centre functionality regarding Queues, Wallboards & reporting
Find Me/Follow Me
Enable your incoming phone calls to be answered in different locations
Hybrid Phone Services
Businesses everywhere are turning to the Ragespark cloud-based platform for their communications. Ragespark offers many features and we can help design a system that meets your needs. Whether your business requires On premise, Cloud or a Hybrid setup of both systems. Talk to one of our experts today
CLIENT REVIEWS
Know from our clients
The guys in Ragespark installed our phone systems & firewall requirements. Everything has worked brilliantly since we decided to move to Cloud telephony – Alan – JG Engineering Supplies
We engaged with Ragespark to upgrade all our internal hardware & servers as they were end of life. Our new Virtual environment, and backup / offsite infrastructure lets me sleep a little easier at night. Thanks again – Niall, Vidappt